Our Team

Nichol Figueiredo

Chief Executive Officer, Partner

Nichol has over two decades of experience working in state and municipal government; acting as a liaison between government agencies, contractors, consultants, and the communities they serve. She has a keen understanding of how a well-placed message can change opinions, and call stakeholders to action. Since launching Capital Strategic Solutions in 2014, Nichol has been working with municipal clients to implement integrated communications strategies to create a dynamic flow of information. Nichol specializes in building trust through open dialogue and transparency. She is skilled at establishing relationships working closely with the project team and community stakeholders to increase community engagement. By leveraging ever-evolving technology, Nichol measurably improves public relations and community involvement.

Jennifer Thompson

Chief Development Officer, Partner

With over twenty-four years’ experience in the public sector, Jennifer understands first-hand the challenges faced by municipal employees, especially in terms of appropriately disseminating information and communicating effectively with residents and businesses. Jennifer has worked not only as a Town Manager, but also as a Chief Financial Officer and Assistant Emergency Director in large and small municipalities and in state government. With her unique experience in municipal finance, procurement, administration, emergency management and human resources, she can assist public and private clients in a holistic and inclusive manner. Jennifer has a strong background in economic development work, as well as having to manage public and constituent relations across diverse populations. She holds a Master Degree in Public Administration, a Bachelor’s Degree in Communications, as well as many professional certifications.

Michael Tusino, IV

Chief Creative Officer

As Chief Creative Officer, Mike brings his background in visual design, technology services, and public information to a variety of projects at CSS. Prior to joining CSS, Mike worked as a Records Access Officer and Reserve Public Information Officer for the City of Framingham as it transitioned from a town to a city. From these roles Mike developed his skill for analyzing and creating clear and direct public information content and notices. Mike also has a Bachelor of Arts in Visual Communications with a minor focus in Information Technology Services from Framingham State University. He was able to hone these skills in visual design as a Production Designer for a creative ad agency in Massachusetts. Mike’s unique palette with 10 years of design, creative and municipal public outreach experience contribute to his expertise as a creative consultant. As Chief Creative Officer he manages the graphic and website design services CSS offers.

Meredith Roberts

Senior Project Manager

Meredith has a Bachelor of Arts in History, and International & Global Studies, with a minor focus in Creative Writing from Brandeis University. Her vast experience in managing performing arts and the service industry has given her a cool head in fast paced environments with multiple moving parts, and the ability to find creative solutions when unexpected problems arise. She has previously worked as a stage manager for Brandeis University and served as a student leader of multiple organizations where she successfully managed said organizations in the early days of the pandemic during the rapid shift to online programming. Her advanced skill in customer service, with 5 years in the hospitality industry, allows her to talk to anyone about anything with ease, as she derives great joy from working directly with people. As a project specialist at CSS, she works on a variety of projects with a focus on content creation and outreach projects

Clara DeCarvalho

Project Specialist

As a Project Specialist, Clara works on several projects across their phases, supporting our senior management staff and jumping into a myriad of roles seamlessly. Several of Clara’s ongoing projects include the oversight of MS4 stormwater outreach on several social media sites, as well as general administrative support to the Senior Team. With these projects, Clara especially excels at crafting clear and thoughtful communication, and is able to link the big picture growth, with carefully laid out day to day work for optimal success. Clara has a Bachelors of Arts Degree in Education from Wheaton College and is currently working to receive a Master’s Degree in Communication and Leadership from Clark University. Clara also works as a College Softball coach where her skill at identifying areas of need, and thoroughly building a solution through hard work and patience are constantly on display.

Stephen Cronin

Drone Pilot & Photographer

Stephen holds an FAA Part 107 Remote UAS (drone) pilot certification and is a Federal Aviation Administration (FAA) Remote Pilot. Stephen is responsible for ground and flight operations of an unmanned aerial system to record still photography and video at our project locations documenting the infrastructure, and work site progress. Stephen oversees the evaluation of all aspects of flight planning, including the maintaining equipment, weather evaluation, authoring and submitting FAA clearances and waivers for flight operations outside of as well as within controlled airspace in order to meet project objectives while adhering to federal and state and local regulations. Stephen is experienced in navigating construction job sites, so our customers get quality images without having any of their work activities disrupted.

Tom Impey

Senior Project Manager

Tom has built his career in Fire and Emergency Medical Services in a way that has given him incredible insight to analyze and improve critical services across communities. Tom’s background in municipal Fire and EMS programs began in Plainville as he rose through the ranks from Lieutenant, to Captain, and eventually Fire Prevention Captain for the town. His hands on experience within a department made him especially skilled as an instructor and Coordinator of Public Education Programs at the Massachusetts Fire Academy (MFA), where he coaches students through “live” skills training, and assists with the planning and logistics for demonstrations. His has advised multiple communities and projects from the Plainridge Park Casino’s life safety systems to a Regional Study of EMS Provision to Lower Cape Cod Region for the town of Truro. Tom has a plethora of certifications in EMS and Fire Services, he also has a Masters in Public Administration, and a B.S. in Fire Science.

Blythe Robinson

Senior Project Manager

With decades of experience in Municipal Government, Blythe has honed an extraordinary ability to understand what each community has, what they need, and what’s out there. As Town Administrator for the Town of Norfolk Blythe served throughout the Covid-19 Pandemic and ensured uninterrupted delivery of essential services to the community while addressing complex needs. Her additional experience in Regionalization, Grant Management, Budgeting and Transparency, and Human Resources make her especially adept to serve across communities with very different needs and circumstances. She does all of this with an intense drive to increase intercommunity connectivity with creative problem solving. She keeps a finger to the pulse of the municipal world, remaining up to date on evolving opportunities that can be found in Grants, as she has a robust understanding of their integral role to local government. All these skills and experiences make her especially talented at capital improvement and financial planning, executive coaching, policy review, and staffing analysis.

Paul Scott

Senior Project Manager

Paul’s career in Public Works has given him a nuanced understanding of all things that go into Capital Improvement and Project Management. Paul served most recently as the Director of Public Works for the Town of Plainville where his steady hand guided the consolidation and professionalization of the department. He understands that a cohesive internal management structure is the best way to manage any external issues, expected or otherwise, during a project. His additional experience as a Director of Capital Project Management, and Director of Highway & Sanitation Division for Framingham Public Works ensure his ability to work across a myriad of environments and manage both common duties and unique needs of municipal management. It is his dedicated and unique career in multiple aspects of Public Works that give him an edge when it comes to crafting capital improvement plans, financial planning, executive coaching, and policy analysis.

Peter Sellers

Senior Project Manager

Peter has the unique ability to jump into any challenge and manage a team, not only with efficiency and effectiveness, but respect and understanding. For the past 20 years Peter served as the Director of Public Works for Framingham, as it grew from town to city. Peter’s leadership style purposely created work environments that value transparency, and collaboration, as can be seen by his restructuring of the department to emphasize “Management by Objective” with a clear and well-defined program, and transparent accountability standards. Peter has the same pragmatism and emphasis on collaboration with his other skills in emergency management services, based off his time as Director of Transportation and Logistic Support for the Boston Police Department. Peter can always easily identify professional niches for talented individuals to fill within a department and has made a conscious effort throughout his career to create an environment where a team of committed people will always grow and thrive.