Emergency Management & Public Safety

With over 20 years of experience in emergency management and public safety, our team understands the complex and evolving nature of public safety issues. We work side-by-side with our clients to accelerate their emergency management and public safety services. That’s why we’re proud to partner with you in your mission to provide the highest level of service to your community.

Together, we will increase the effectiveness of operations by developing strategies specific to the challenges you face. Our team will work with you to enhance service delivery, achieve financial sustainability and resiliency, improve benchmarks, or address other budgetary, operational and regulatory challenges.

Our services include:

  • Community Risk Assessment
  • Forensic analysis of your data, workload and deployment analysis of your Fire, Police, or Emergency Medical Services Department
  • Grant and financial management support
  • Study and recommendations for improvements to level of service and reduction in response times
  • Enhanced public support and crisis communications
  • Public Safety Facility Reviews
  • Standard of Response Coverage and Integrated Risk Management Planning
  • Regionalization/Shared Services Reviews and Recommendations
  • Strategic Planning


Our team of experts include retired law enforcement, fire, and emergency management professionals with extensive real-world experience in the administration, operation, management and delivery of public safety services. We are committed to delivering tangible, sustainable, and comprehensive solutions for every agency we serve, because we stand behind their mission to safeguard public health and safety.

Project Example: Town of Easton Water Quality Community Outreach Related to Elevated Levels of PFAS6

Assistance and support services to the Easton Department of Public Works by disseminating information regarding Easton’s water quality and aiding with PFAS public outreach efforts. Through the establishment of a PFAS hotline to answer basic questions, management of website content, provide updates regarding the emerging situation and explain what is being done. CSS provide consulting services and guidance regarding emerging contaminants and other water quality issue and develop content for water quality issues including email notices/letters, customer notices, frequently asked questions (FAQs), social media posts, scripts and appropriate communications related to water quality inquiries, press releases and media blasts, website content, and responded to customer email inquiries and telephone calls regarding water quality issues.

PFAS is an evolving issue. The new, more stringent PFAS limits recently put into place by MassDEP are designed to ensure Massachusetts water supplies are safe, and what is most important is that we make certain Easton’s water supply meets those targets. The Town started testing for PFAS almost a year before any MassDEP regulations became a reality, and this was because we felt it was an important component to monitor within the Town water supply. That proactive approach continues today as we work towards addressing the contaminants in question. We have been working with Capital Strategic Solutions to keep the public informed as we work with local and state officials to develop, design, and implement the most prudent solution for our community. CSS has been assisting our Water Division by responding to the concerns of our community, which has allowed us to focus on our next steps,

David J. Field, P.E.
Director of Public Works, Town of Easton