NEWWA 2026 Spring Joint Regional Conference & Exhibition
April 1–2 | 8:00 AM – 5:00 PM
DCU Center, Worcester, MA
CSS will be exhibiting at the 2026 New England Water Works Association (NEWWA) Spring Joint Regional Conference & Exhibition this April. This annual event brings together water and wastewater professionals from across New England to discuss infrastructure, regulatory requirements, sustainability, and the evolving needs of utility operations.
If you’re attending, be sure to stop by Booth #503 to connect with the CSS team and learn how we support water and wastewater utilities through strategic communications, public outreach, operational planning, and community engagement.
Featured Presentation
Keeping It Clear: Communicating LCRR with the Public
Customer Service Session | April 2
Speakers:
Nichol Figueiredo, CEO, Capital Strategic Solutions
Mike Tusino, Project Manager, Capital Strategic Solutions
This session will focus on how water professionals can effectively communicate the Lead and Copper Rule Revisions (LCRR) to the public, anticipating common concerns, simplifying complex regulatory information, and maintaining public trust before, during, and after community meetings.
We look forward to connecting with colleagues from across New England and contributing to conversations that support resilient, transparent, and effective water systems.
At the end of the day, we’re here for the people who serve—the local leaders who keep communities moving forward. Our team is proud to support your mission, and we’re always ready to help you tackle the next challenge.
Let’s start the conversation. Call 508-690-0046 or reach out to us at info@capital-strategic-solutions.com.