NEWWA 2026 Spring Joint Regional Conference & Exhibition
April 1–2 | 8:00 AM – 5:00 PM
DCU Center, Worcester, MA
CSS will be exhibiting at the 2026 New England Water Works Association (NEWWA) Spring Joint Regional Conference & Exhibition this April. This annual event brings together water and wastewater professionals from across New England to discuss infrastructure, regulatory requirements, sustainability, and the evolving needs of utility operations.
If you’re attending, be sure to stop by Booth #503 to connect with the CSS team and learn how we support water and wastewater utilities through strategic communications, public outreach, operational planning, and community engagement.
Featured Presentation
Keeping It Clear: Communicating LCRR with the Public
Customer Service Session | April 2
Speakers:
Nichol Figueiredo, CEO, Capital Strategic Solutions
Mike Tusino, Project Manager, Capital Strategic Solutions
This session will focus on how water professionals can effectively communicate the Lead and Copper Rule Revisions (LCRR) to the public, anticipating common concerns, simplifying complex regulatory information, and maintaining public trust before, during, and after community meetings.
We look forward to connecting with colleagues from across New England and contributing to conversations that support resilient, transparent, and effective water systems.
Stop By and Meet the CSS Team
John DeLuca, Senior Project Manager
With over 40 years of experience in water, wastewater, fleet management, and construction industries, John offers unmatched expertise. He holds an array of certifications and licenses, including MCPPO Full Procurement Certification, FEMA IS-100 and IS-700 Certification, Wastewater Collections Systems License, Water Distribution Systems License, Hoisting License, and a CDL-B with Tanker Endorsement. John is skilled at establishing and maintaining effective work relationships with various stakeholders, including municipal officials, peers, subordinates, state and local organizations, and the general public. He has successfully developed and managed multi-million dollar budgets, overseeing operational and capital spending. John is experienced in revenue forecasting, contract development, union contract negotiations, as well as fleet management. His extensive experience in design, construction, installation, maintenance, and project management will be invaluable to our clients. John’s proven track record in operational and administrative leadership, coupled with his hands-on experience in the field, positions him uniquely to contribute to our team and the projects we undertake.
Ken Calder, Senior Project Manager
Kenneth Calder, with a distinguished background in Public Works and as former Deputy Director of Project Management in Weston, joins Capital Strategic Solutions as Senior Project Manager. Ken excels in strategic planning, hands-on project leadership, and developing training programs that enhance departmental performance and community trust. His key projects include implementing automated water meters and leading environmental compliance initiatives. Ken holds multiple certifications, including in Municipal Emergency Management and Industrial Safety and Health, and actively pursues ongoing professional development. His dynamic approach and expertise in municipal systems make him a valuable asset to our team and clients.
Clara Pereira Project Manager
As a Project Manager, Clara works on several projects across their phases, collaborating with our senior management staff and jumping into a myriad of roles seamlessly. Several of Clara’s ongoing projects include the oversight of MS4 stormwater outreach on several social media sites, as well as general administrative support to the Senior Team. With these projects, Clara especially excels at crafting clear and thoughtful communication, and is able to link the big picture growth, with carefully laid out day to day work for optimal success. Clara has a Bachelors of Arts Degree from Wheaton College. Clara also works as a softball coach where her skill at identifying areas of need, and thoroughly building a solution through hard work and patience are constantly on display.
At the end of the day, we’re here for the people who serve—the local leaders who keep communities moving forward. Our team is proud to support your mission, and we’re always ready to help you tackle the next challenge.
Let’s start the conversation. Call 508-690-0046 or reach out to us at info@capital-strategic-solutions.com.