A Guide to Improving Customer Service

A Guide to Improving Customer Service

We have all experienced frustrating customer service that can leave us feeling upset. As technology advances, many interactions are now automated or conducted by representatives from other countries, which can lead to misunderstandings due to language barriers.  One...
Welcome to the Team Joseph (Joe) Comperchio

Welcome to the Team Joseph (Joe) Comperchio

Capital Strategic Solutions is excited to welcome Joe Comperchio to our team as Senior Project Manager. Joe is a law enforcement professional with more than 30 years of experience, and a talent for administration, compliance, and evaluation. With his attention to...
Information Pipeline: MMA to Host Municipal Law 101 Webinar

Information Pipeline: MMA to Host Municipal Law 101 Webinar

The Massachusetts Municipal Association and the municipal law team at Murphy, Hesse, Toomey & Lehane will host a boot camp for municipal officials on Wednesday, May 8, from 12 until 1:15 p.m. Attorneys Peter Mello, Madison Harris-Park, and Karis North will review...