Coaching Sessions
Empower Your Organization and Employees – One Hour at a TimeCSS offers flexible, virtual coaching designed to support professionals across sectors—public, private, and nonprofit. Whether appointed, hired, or serving in a leadership role, participants can access expert guidance that fits their busy schedules and evolving responsibilities.
Flexible Coaching to
Drive Change
Whether you’re navigating policy challenges, seeking to enhance leadership skills, or simply need expert guidance in an area outside of your expertise, our seasoned professionals are here to help you build confidence and drive success for yourself, your team and your community. Elevate your organization, enhance leadership and drive impactful change with our hourly coaching sessions. Get in touch today and start shaping your success.
Behind the Guidance
Your Partners in Progress
Practical insights from professionals who understand what it takes to contribute, collaborate, and lead at every level of local government.
Mike Gallagher
Business Operations Manager
Public Administration | Executive Leadership |
Municipal Team Building
Partner one-on-one with veteran leader Mike Gallagher to master the complexities of modern organizations—whether you’re steering a city department or a corporate division. Drawing on deep experience in both municipal management and private-sector technology projects, Mike delivers practical strategies for working with governing boards and executive committees, building high-performance teams, and earning stakeholder trust. His approach combines transparent communication with disciplined long-range budgeting and capital planning, giving leaders usable guidance in any sector.
Bill Keegan
Senior Project Manager
Public Administration | Executive Leadership |
Municipal Team Building | Strategic Planning
Work one-on-one with veteran executive advisor, Bill Keegan, to master the complex demands of leadership – whether you’re running a town, a division or an entire company. With over 40+ years of experience, Bill delivers grounded strategies for managing boards and stakeholders, building high-performance teams, resolving conflict, and positioning your organization for long-term success. If you’re troubleshooting a thorny issue or sharpening your leadership edge, Bill’s practical, sector-spanning insights will meet you where you are.
Mary Ellen Kelley
Senior Project Manager
Strategic Budget Development & Oversight | Capital Improvement Planning & Long-Term Forecasting | Financial Policy Development | Executive Leadership
Partner with Mary Ellen Kelley to strengthen your municipality’s financial and administrative operations. A retired chief financial officer with decades of experience in municipal and state government, Mary Ellen offers strategic guidance on budgeting, grant management, and aligning financial policies with community priorities. Her expertise helps leaders navigate complex fiscal challenges and drive sustainable growth.
Kirsten Glavin
Senior Project Manager
Media Coaching | Public Speaking | Message Development
Work with Kirsten Glavin to strengthen your on-camera presence and refine your messaging strategy. An Emmy Award-winning former television news reporter, Kirsten brings more than a decade of experience in storytelling, live interviews, and high-stakes media environments. Her sessions focus on helping public officials, spokespeople, and organizational leaders communicate clearly, confidently, and credibly—whether you’re navigating a press conference, addressing tough questions, or preparing for a major announcement.
Liz Kalaijian
Project Manager
Public Relations Planning and Strategy Development | Media Training
Collaborate with Liz Kalaijian to enhance your public relations and communication strategies. With a strong background in media and public relations, Liz provides hands-on coaching to help professionals master crisis communication, media outreach, and public engagement. Her sessions are designed to equip leaders with the tools to communicate effectively and build trust in their communities.
Mike Tusino
Project Manager
Accessible Communication | Graphic Design | Web & Social Media Strategy | ADA & WCAG Compliance
Work with Mike Tusino to elevate your communication strategy, whether you’re a municipal department, nonprofit, or small business. With over a decade of experience in visual storytelling, graphic design, web and social media strategy, and community engagement, Mike provides practical guidance on accessible design, brand alignment, and digital compliance to help you connect with your audience clearly and effectively.
A Message
From Our Principals
Nichol Figueiredo & Jen Thompson
Capital Strategic Solutions
Get expert advice from experienced, former municipal managers and officials when you need it.
Personalized sessions designed to address your unique challenges and goals.
Learn from seasoned professionals with deep experience in public sector leadership.
Enjoy the freedom to access coaching on your terms—only pay for the time you need.
Have Questions? Get In Touch
Address: 43 Broad Street, Suite B309A, Hudson, MA 01749
Telephone: 508-690-0046