Multi-State Payroll Compliance & Treasury Support

As municipalities adapt to evolving workforce needs, managing payroll across state lines has become increasingly complex. Capital Strategic Solutions (CSS) is proud to support the Town of Nantucket Treasury Department with specialized consulting services designed to ensure accurate, compliant, and sustainable multi-state payroll administration.

With Town employees sometimes working remotely outside of Massachusetts, Nantucket required a comprehensive framework to address varying state tax laws, labor regulations, and reporting requirements. CSS partnered closely with the Treasury and Finance team to design and implement a structured, scalable approach to multi-state payroll compliance, initially supporting Maine, Illinois, Virginia, and Rhode Island, with flexibility to expand as additional states are added.

A Structured, Municipal-Focused Approach

CSS’s engagement focused on building long-term systems rather than short-term fixes. Services included a comprehensive compliance assessment of existing payroll processes, guidance on state employer registration and account setup, and the development of step-by-step protocols. Special attention was given to municipal-specific exemptions, required workplace notices, and the coordination of federal FMLA with state-based PFML and leave programs.

“Multi-state payroll compliance is one of the most challenging areas municipalities face as workforces become more flexible,” said Jennifer Thompson, Chief Development Officer at Capital Strategic Solutions. “Our goal was to give Nantucket a clear framework, one that reduces risk, strengthens internal controls, and empowers staff with the tools and knowledge they need to manage payroll confidently across jurisdictions.”

For Nantucket, the partnership provided both immediate compliance support and a roadmap for future expansion.

“As the demand for a more flexible workforce continues to increase, ensuring payroll compliance across multiple states is critical for protecting both the Town and our employees. Capital Strategic Solutions brought deep expertise and a strong understanding of municipal operations, helping us build a clear, sustainable framework that not only addresses current compliance needs but positions Nantucket well for future growth.”

 

Mindy Ernst-Fournier, Treasurer and Deputy Director of Finance, Town of Nantucket

Building Capacity for the Future

By combining technical expertise with a deep understanding of municipal operations, CSS’s work with Nantucket equips the Town with a durable compliance framework that can grow alongside its workforce. As additional states are added, the established structure allows new requirements to be integrated seamlessly, minimizing disruption and administrative burden.

This project reflects CSS’s ongoing commitment to supporting municipalities through complex operational challenges with practical, sustainable solutions.

About Capital Strategic Solutions

CSS is a certified woman-owned, disadvantaged business enterprise of municipal experts delivering creative, cost-effective solutions that maximize success and minimize risk. With deep local government expertise, we craft tailored strategies to meet each community’s unique needs.

Our capabilities span public administration, municipal finance, human resources, policy development, emergency management, public safety, public works, water operations, interim municipal services, public relations, community engagement, project management, grant writing, and onsite support. We partner with clients to define clear goals, overcome challenges, and implement human-centered plans that drive performance and transform communities.