As more and more lifelong public servants retire, communities everywhere are struggling to fill roles, continue services and adapt to a changing regulatory environment. Norfolk County’s procurement officer of 30 years retired, leaving the county in need of support amid various major planned projects, some with year-end procurement deadlines.
Capital Strategic Solutions was able to step in and provide coverage to a busy purchasing department while assessing policies, workflow and compliance. For several months, Senior Project Manager Trish Bernard and Certified Procurement Officer Amy Putney supported county staff and updated office workflows as they looked for a replacement.
I recognized that our Procurement Department needed some meaningful reform, and this was the right time to do it. Capital Strategic Solutions was able to evaluate and provide recommendations to our workflow and policy to enhance productivity while maintaining daily operations in purchasing and keep ongoing projects moving. The information gathered by CSS’s resolute staff is a great reference tool for our newly hired procurement officer to update our protocols moving forward.
By delivering technical expertise and offering strategic guidance, Norfolk County’s new CPO has the instruments to update and enhance the overall procurement performance of Norfolk County, fostering a smooth and compliant process for all purchasing activities. This initiative underscores our commitment to empowering municipalities with the tools and knowledge to optimize their procurement operations.
Capital Strategic Solutions’ mission is to provide our clients with the highest quality consultant services through evaluating and identifying opportunities, modifying internal structures and accelerating processes. Our experienced and talented staff provides comprehensive administrative, technical and management support services that can assist your team in developing and executing cost-conscious programs and plans that maximize success and minimize risk to meet your community’s needs.
For more information, email [email protected]. We look forward to hearing from you.