At Capital Strategic Solutions (CSS), we are committed to safeguarding public health through comprehensive community-focused services. In collaboration with public water suppliers, we are taking a proactive approach to enhance water quality and meet regulatory compliance for lead and copper standards in the public water systems. This initiative not only helps protect residents but also sets a foundation for informed decision-making and future infrastructure improvements.
Key Project Objectives
Our team undertakes a systematic and accurate collection of data regarding lead and copper materials in the water distribution system and household plumbing. This data collection is essential for compliance with the Lead and Copper Rule Revisions (LCRR) and helps mitigate potential risks to the community’s health. CSS’s role includes a multifaceted community engagement and education strategy to maximize awareness, provide updates, and facilitate transparent communication.
Community Engagement and Education Strategy
- Lead in Drinking Water Webpage Content To keep the community well-informed, CSS develops content for a dedicated “Lead in Drinking Water” webpage. This page includes:
- An overview of the Lead and Copper Rule Revisions.
- ADA-compliant graphics, images, and maps to aid accessibility.
- Regular updates on schedules and project milestones.
- Streamlined contact information to assist residents with inquiries.
- Community Announcements and Outreach CSS creates announcements to be shared through local media channels, e-subscriber lists, and social media. These announcements emphasize the importance of reducing lead and copper levels in drinking water, highlighting the steps being taken to address this concern. Our aim is to reach as many residents as possible with clear and compelling information about the project.
- Direct Mail Campaign To ensure all residents are informed, we distribute direct mailings to water customers. These mailings provide details about the lead and copper service line inventory, including instructions about how to participate in the inventory survey.
- Dedicated Email and Water Quality Hotline Residents can reach out via email or a dedicated water quality hotline, which is monitored by CSS staff to respond promptly to inquiries, guide residents through the survey process, and schedule inspections. These lines of communication allow residents to engage with the team and receive support.
At CSS, we believe that enhancing public awareness and fostering community involvement are essential to the success of projects that impact public health and safety. By partnering with public water suppliers, we are proud to contribute to this important effort to protect the health and well-being of our community.
For more information about how CSS can assist your community with water quality compliance and public health initiatives, email info@capital-strategic-solutions.com. Together, we can build safer and healthier communities.