Training That Meets You Where You Are.
At Capital Strategic Solutions (CSS), we understand the communications pressures organizations face today—media scrutiny, fast-moving emergencies, and the expectation to build trust across digital channels. Leaders and staff need practical tools they can use immediately.
That’s why CSS offers customized, on-site training services. We travel to you and train your entire department, staff, or team together—so everyone is aligned, prepared, and confident in their role.
What We Offer
CSS training is designed for municipal staff, public safety, department heads, public information officers (PIOs), and elected officials. Our sessions focus on:
- Media relations and interview readiness
- Crisis communications and message control
- PIO essentials
- Digital communications best practices
- Presentation & PowerPoint skills—building clear, effective slides
Media Training (3-Module Series)
Our interactive media training is co-led by Kirsten Glavin, a former TV news reporter and anchor, and Liz Kalaijian, a municipal communications strategist—bringing both newsroom insight and real-world public sector experience.
Module 1: Introduction to Media Relations
How newsrooms work, what makes a story newsworthy, how to pitch effectively, and how to build strong media relationships.
Module 2: Press Conferences & Interviewing Skills
Press conference planning, roles and logistics, on-camera presence, and interview tactics to stay on message.
Module 3: Leading Through Crisis: Mastering the Message
Clear, credible communication during emergencies, real-time messaging, and strategies for addressing misinformation with transparency and empathy.
Train the Whole Team—On Site
Instead of sending staff off-site, we bring training directly to your organization. On-site delivery supports real coordination: shared expectations, consistent messaging, and stronger team performance.
Need training for your entire team? We’ll come to you! Contact CSS at info@capital-strategic-solutions.com or call 508-690-0046 to schedule an on-site training tailored to your organization at a customized rate.
About Capital Strategic Solutions
Capital Strategic Solutions (CSS) is a certified woman-owned, disadvantaged business enterprise specializing in innovative, cost-effective solutions for local governments. Backed by a multidisciplinary team of municipal experts, CSS offers tailored services in public administration, finance, HR, emergency management, public safety, public works, communications, project management, grant administration and interim staffing—helping communities minimize risk and maximize success.