Did you miss our recent Coffee Talk Webinar? Now’s your chance to catch up! 

On June 24, Capital Strategic Solutions hosted a candid, behind-the-scenes discussion about what it really takes to navigate high-stakes media moments, and how to avoid common communication pitfalls. 

Our panel of municipal leaders and an EMMY Award-winning journalist shared firsthand stories about real-world media encounters: the good, the awkward, and the lessons learned. From updating the public during an emergency to promoting community initiatives and handling tough live interviews, the conversation explored why how you deliver your message is just as important as what you say. 

Featured Panelists

  • Troy B.G. Clarkson, Chief Financial Officer, City of Brockton 
  • Christina Metcalf, Communications Officer, Town of Brookline 
  • Kirsten Glavin, EMMY Award-Winning Television News Reporter and Senior Project Manager, Capital Strategic Solutions 
  • Nichol Figueiredo, Chief Executive Officer, Capital Strategic Solutions 
  • Liz Kalaijian, Project Manager, Capital Strategic Solutions 

Participants had the opportunity to engage with the panel, ask questions, and take away actionable tips to build their media skills with confidence, clarity, and purpose. 

About Capital Strategic Solutions

CSS is a certified woman-owned, disadvantaged business enterprise of municipal experts delivering creative, cost-effective solutions that maximize success and minimize risk. With deep local government expertise, we craft tailored strategies to meet each community’s unique needs. 

Our capabilities span public administration, municipal finance, human resources, policy development, emergency management, public safety, public works, water operations, interim municipal services, public relations, community engagement, project management, grant writing, and onsite support. We partner with clients to define clear goals, overcome challenges, and implement human-centered plans that drive performance and transform communities.