In today’s fast-paced world, effective communication is key, especially for municipalities and emergency services. As experienced government-sector professionals, Capital Strategic Solutions (CSS) recognizes this need and provides On-Call Public Information Officer (PIO) services to help local governments and public safety organizations communicate effectively and efficiently with their communities. Our team of experienced government and public safety PIOs are available for long-term support and short-term needs.

There are many reasons and situations when local government agencies may need assistance with communications. Here are the top five:

Building Trust and Transparency

Regular communication fosters trust between the government and its constituents. By keeping the public informed about programs and services, as well as any changes or new developments, municipalities can build a transparent relationship with their community.

Increasing Public Engagement

Effective communication encourages public engagement. When residents are well-informed, they are more likely to participate in community events, provide feedback, and support local initiatives.

Promoting Safety and Preparedness

During times of crisis, clear and timely communication is essential. A PIO can help disseminate important information, such as evacuation procedures or emergency alerts, ensuring that residents are informed and prepared.

Enhancing Public Perception

A proactive approach to communication can improve the public’s perception of a municipality or public safety organization. By highlighting achievements, sharing success stories, and addressing concerns promptly, a PIO can help shape a positive image in the community.

Mitigating Misinformation

In the age of social media, misinformation can spread rapidly. An On-Call PIO can help combat false information by providing the public with accurate and up-to-date information, reducing confusion and potential harm.

CSS’s On-Call PIO services are designed to support municipalities and public safety organizations both in daily operations and during emergencies. With CSS’s team of experienced PIOs, clients can rest assured that their communication needs are in capable hands, helping to build stronger, more resilient communities.

For more information about our On-Call PIO services, email us at