Capital Strategic Solutions (CSS) is proud to announce that we have been awarded a contract with the City of Boston’s Office of Economic Opportunity & Inclusion (OEOI) to provide Digital Content Creation Technical Assistance for small businesses across the city. This award marks an exciting milestone for our firm and reinforces our commitment to empowering local businesses with the tools, strategies, and digital presence they need to succeed in today’s economy.
About the Program
Through this initiative, the City of Boston is offering small business owners individualized, hands-on support to help them strengthen their online presence. From developing digital content strategies to creating tailored social media campaigns, the program ensures that business owners walk away with actionable skills, practical tools, and a clear plan to reach new audiences and grow their businesses.
Each engagement will be customized to reflect the unique needs, capacity, and goals of each business owner, with an emphasis on accessibility, cultural responsiveness, and long-term sustainability.
Why CSS?
CSS was selected as a vendor based on our proven track record of:
- Successfully completing projects that directly support small businesses and entrepreneurs.
- Extensive experience working with municipalities and local governments across Massachusetts.
- Dedicated staff capacity to deliver high-quality and individually tailored services.
As a Massachusetts-based, woman-owned firm, CSS has built a strong reputation for helping municipalities, nonprofits, and local businesses develop strategies that strengthen visibility, engagement, and long-term growth. We are honored to bring this expertise to Boston’s small business community.
Our Approach
Under this program, CSS will provide:
- Individual Consultations & Needs Assessments – One-on-one sessions with business owners to identify goals and challenges.
- Hands-On Content Development – Co-creating posts, campaigns, templates, and other tools that reflect each business’s brand and voice.
- Capacity Building & Training – Equipping business owners with the knowledge and skills to manage their digital strategies independently.
- Final Deliverables & Reporting – Providing both the City of Boston and business owners with comprehensive materials and documentation to continue their efforts.
Technical Assistance Provider Breakfast at Brassica Kitchen
Following the award, CSS was honored to attend the Technical Assistance Provider Breakfast hosted at Brassica Kitchen + Café in Jamaica Plain. This event, organized by the City of Boston’s Office of Economic Opportunity & Inclusion (OEOI), brought together city staff, program managers, and fellow technical assistance providers to kick off the initiative
The breakfast offered a fantastic opportunity to network with City of Boston representatives, including staff from the Office of Small Business and the Boston Main Streets Foundation, as well as to connect with other vendors selected for the program. We also had the pleasure of meeting one of the co-owners of Brassica Kitchen, a small business that has previously benefited from the City’s support, a powerful reminder of the real impact this program can have.
We want to extend a sincere thank you to Brassica Kitchen for hosting us and to the City of Boston OEOI for bringing providers together to share ideas, collaborate, and prepare to support Boston’s small businesses.
Looking Ahead
Being selected by the City of Boston for this important program is both an honor and a responsibility. At CSS, we are deeply committed to empowering small businesses, particularly those that form the backbone of our local communities, with the digital tools they need to thrive.
We look forward to working alongside the City’s Office of Economic Opportunity & Inclusion and Boston’s vibrant small business community to create meaningful, lasting impact.
About Capital Strategic Solutions
CSS is a certified woman-owned, disadvantaged business enterprise of municipal experts delivering creative, cost-effective solutions that maximize success and minimize risk. With deep local government expertise, we craft tailored strategies to meet each community’s unique needs.
Our capabilities span public administration, municipal finance, human resources, policy development, emergency management, public safety, public works, water operations, interim municipal services, public relations, community engagement, project management, grant writing, and onsite support. We partner with clients to define clear goals, overcome challenges, and implement human-centered plans that drive performance and transform communities.