Is Your Digital Front Door Open to Everyone?
At Capital Strategic Solutions, we believe a website should be more than a digital destination, it should be a public service. It’s World Wide Web Day, and we are reminding communities and public agencies that digital access is not just a technological advancement but a civil rights imperative.
The Modern Municipal Website: A Civic Lifeline
In 2025, the modern municipal website is no longer a static bulletin board. It is a living platform for civic engagement: streaming public meetings, issuing emergency notifications, processing permits, and translating public policy into tangible, everyday service. These tools increase transparency, reduce administrative burdens, and build public trust. Yet when digital content is inaccessible, residents are excluded, and that exclusion carries legal, ethical, and operational consequences.
New ADA Rules: What Public Agencies Need to Know
Earlier this year, the U.S. Department of Justice finalized a long-anticipated update to Title II of the Americans with Disabilities Act (ADA), affirming that all public-facing web content and mobile applications must meet WCAG 2.1 Level AA standards. For municipalities serving more than 50,000 people, compliance is required by April 2026; for others, the deadline extends to April 2027. Either way, planning must begin now.
The Risks of Noncompliance
Noncompliance can trigger federal investigations, costly remediation, and potential loss of funding under both the ADA and Title VI of the Civil Rights Act. For already overextended agencies, this may seem daunting. That’s where CSS steps in.
Your Partner in Digital Accessibility
As a certified woman-owned and disadvantaged business enterprise with deep expertise in municipal operations, CSS partners with cities, towns, and agencies to build digital tools that work for everyone. Our team provides full-service support: from accessibility audits and site redesigns to plain-language content development, auxiliary-aid workflows, language access planning, and mobile optimization.
We specialize in ADA compliance strategies that are not only regulatory, but human-centered. Whether your community needs a small accessibility tune-up or a comprehensive website overhaul, we ensure your online presence meets both federal standards and the expectations of a diverse public.
Celebrating Progress, Planning for the Future
World Wide Web Day reminds us of how far we’ve come, but also how far we still must go to ensure that everyone has equal access to digital services. As CSS helps clients navigate the new regulatory landscape, our focus remains clear: to create websites that are inclusive, intuitive, and built to serve.
If your community is ready to strengthen its digital infrastructure and embrace accessibility as a core principle, CSS is ready to help you get there: on time, on budget, and with impact.
About Capital Strategic Solutions
Capital Strategic Solutions (CSS) is a certified woman-owned, disadvantaged business enterprise specializing in innovative, cost-effective solutions for local governments. Backed by a multidisciplinary team of municipal experts, CSS offers tailored services in public administration, finance, HR, emergency management, public safety, public works, communications, project management, grant administration and interim staffing—helping communities minimize risk and maximize success.