Capital Strategic Solutions is pleased to join CaseGuard at the 2026 IACLEA Annual Conference & Exposition
June 25–28 | Caribe Royale Orlando
Hosted by the International Association of Campus Law Enforcement Administrators, the annual conference brings together campus law enforcement and public safety professionals for expert-led sessions, breakout discussions, hands-on demonstrations, product showcases, and networking opportunities.
CSS and CaseGuard representatives will be available at Booth #113 to discuss how public safety and government agencies can modernize records, evidence, public records, and communications workflows.
Stop By Booth #113 and Meet Our Team
Together, CSS and CaseGuard help agencies reduce workload, improve operational efficiency, support compliance needs, and strengthen public trust.
CaseGuard provides AI-powered redaction, transcription, and translation solutions for video, audio, images, documents, and transcripts. CSS complements this technology with public safety, public administration, procurement, grants, strategic communications, and Public Information Officer expertise.
We look forward to connecting with campus public safety leaders at IACLEA 2026.
Nichol Figueiredo, Capital Strategic Solutions
Nichol brings a wealth of expertise in public engagement and a dynamic approach to supporting municipalities through complex projects. Known for her commitment to community impact, Nichol has spearheaded the company’s efforts to deliver strategic solutions that empower communities, drive sustainable growth, and amplify marginalized voices. Under her leadership, Capital Strategic Solutions has expanded its footprint, gaining recognition for its creative and effective approach to problem-solving, whether working inside, outside, or around the box. Nichol’s commitment to excellence and her innovative approach have earned her a reputation as a leader dedicated to fostering positive change through collaboration, impactful solutions, and an unwavering focus on community needs.
Patti Grigas, Capital Strategic Solutions
Patti Grigas brings over 30 years of law enforcement experience to her role at CSS, with expertise in public safety policy, strategic planning, and officer training. She played key roles such as a commander at the Framingham Police Department, where she innovated evidence management and served as a media spokesperson. Her background includes overseeing professional standards, hiring, and internal investigations, as well as earning notable certifications, including from the FBI National Academy. Patti champions continuous professional development in law enforcement, emphasizing its importance for adapting to societal shifts and enhancing policing strategies. At CSS, she will provide specialized advice and training to law enforcement, working closely with command staff on strategic action plans and long-term goals.
Tom Peine, CASEGUARD
Tom Peine is a communications and public information professional with a career that spans banking, enterprise software, public safety, and government affairs.
Originally from Germany, Tom began his career in finance before moving into software sales, where he led teams and managed global accounts. After relocating to the United States in his mid-30s and becoming a naturalized citizen, he made an unconventional pivot, joining the Pima County Sheriff’s Department in Arizona. He served for nearly a decade, first as a patrol deputy, then as a detective and department spokesperson.
Following his time in law enforcement, Tom held public affairs roles in Oregon before moving to Germany, where he joined the U.S. Army’s 7th Army Training Command as a Public Affairs Specialist. He later returned to the U.S., taking on communications roles in Texas before settling in Massachusetts.
Today, Tom works as a Regional Sales Executive at CaseGuard, where he helps public sector agencies enhance their processes for handling redaction, public records, and compliance workflows through AI-driven automation. His work is grounded in decades of public service, cross-sector experience, and a commitment to clarity, trust, and operational integrity.
Christine Townsend, PIO Toolkit
Christine Townsend is an internationally recognized strategic communications expert with more than 30 years of experience across journalism, policing, and government communications. She specializes in crisis communication, media strategy, and community engagement, helping public sector organizations build trust and navigate complex, high-stakes situations. Christine is the founder and editor-in-chief of PIO Toolkit, a global platform supporting government communicators, and has trained agencies worldwide in effective public engagement strategies. Her career includes serving as Director of Communications for the City of London Police, where she led communications for major international events and critical incidents, and advising government and public safety organizations across the U.S., U.K., and beyond.
Featured PresentationThe Tapestry of Trust: Rebuilding Credibility When Campus Communities Are Watching
June 28, 2026 | 1:30 PM-2:30 PM ET | Curacao 3-4
Campus police leaders operate in an environment where trust is both essential and fragile. A single incident—or even a viral video taken out of context—can unravel years of relationship-building. So how do you rebuild when trust breaks? And how do you weave it stronger before it does?
Drawing from many in-depth interviews with police chiefs and public service leaders across North America, this session introduces the “Tapestry of Trust” framework—four threads that determine whether communities believe in, and cooperate with, their campus public safety agencies: Clarity, Consistency, Care, and Courage.
Participants will explore:
- Why traditional reputation management fails when trust is truly broken
- How the four threads apply specifically to campus policing contexts—from student protests to parent concerns to faculty skepticism
- Practical strategies chiefs used to mend relationships after critical incidents
- Warning signs that trust is fraying before it breaks
Christine Townsend
Founder, PIO Toolkit
Capital Strategic Solutions (CSS) is a certified woman-owned, disadvantaged business enterprise specializing in innovative, cost-effective solutions for local governments. Backed by a multidisciplinary team of municipal experts, CSS offers tailored services in public administration, finance, HR, emergency management, public safety, public works, communications, project management, grant administration and interim staffing—helping communities minimize risk and maximize success.