Capital Strategic Solutions (CSS)

CSS x PIO Toolkit: First Amendment Auditors & Citizen Journalists
2026-05-20 12:00 - 13:00 UTC | CT
Wednesday, May 20, 2026  at 12:00 PM EST
What should your staff say — or not say — when someone walks in with a camera rolling? This live session covers the legal boundaries, de-escalation language, and professional strategies government teams need to handle First Amendment auditors, influencers, and citizen journalists. You’ll leave with a printable legal quick-reference guide your whole team can use.
Register Here

Meet Christine, Grab Your Lunch
Christine Townsend is an internationally recognized strategic communications expert with more than 30 years of experience across journalism, policing, and government communications. She specializes in crisis communication, media strategy, and community engagement, helping public sector organizations build trust and navigate complex, high-stakes situations. Christine is the founder and editor-in-chief of PIO Toolkit, a global platform supporting government communicators, and has trained agencies worldwide in effective public engagement strategies. Her career includes serving as Director of Communications for the City of London Police, where she led communications for major international events and critical incidents, and advising government and public safety organizations across the U.S., U.K., and beyond. At Capital Strategic Solutions, she supports clients in developing strategic communications, crisis response frameworks, and meaningful community engagement initiatives.

CSS x PIO Toolkit: Managing Misinformation in Real Time
2026-05-27 12:00 - 13:00 | CT
Wednesday, May 27, 2026  at 12:00 PM EST
When a false narrative about your agency starts spreading, you have minutes to respond. This live session gives you a proven triage process, messaging language that protects credibility, and internal coordination strategies for when leadership, legal, and operations all want different things. You’ll leave with a printable triage grid and messaging checklist you can use immediately.
Register Here

Meet Christine, Grab Your Lunch
Christine Townsend is an internationally recognized strategic communications expert with more than 30 years of experience across journalism, policing, and government communications. She specializes in crisis communication, media strategy, and community engagement, helping public sector organizations build trust and navigate complex, high-stakes situations. Christine is the founder and editor-in-chief of PIO Toolkit, a global platform supporting government communicators, and has trained agencies worldwide in effective public engagement strategies. Her career includes serving as Director of Communications for the City of London Police, where she led communications for major international events and critical incidents, and advising government and public safety organizations across the U.S., U.K., and beyond. At Capital Strategic Solutions, she supports clients in developing strategic communications, crisis response frameworks, and meaningful community engagement initiatives.

CSS x PIO Toolkit: Crisis Communications Under Pressure
2026-06-03 12:00 - 13:00 | CT
Wednesday, June 3, 2026  at 12:00 PM EST
When a crisis hits, the communicator’s job isn’t just messaging — it’s managing pace, politics, and pressure all at once. This live session covers what the first hour actually looks like from the PIO’s seat, how to issue statements when facts are still developing, and how to manage leadership, media, and your own wellbeing simultaneously. You’ll leave with a first-hour crisis playbook including holding statement templates.
Register Here

Meet Christine, Grab Your Lunch
Christine Townsend is an internationally recognized strategic communications expert with more than 30 years of experience across journalism, policing, and government communications. She specializes in crisis communication, media strategy, and community engagement, helping public sector organizations build trust and navigate complex, high-stakes situations. Christine is the founder and editor-in-chief of PIO Toolkit, a global platform supporting government communicators, and has trained agencies worldwide in effective public engagement strategies. Her career includes serving as Director of Communications for the City of London Police, where she led communications for major international events and critical incidents, and advising government and public safety organizations across the U.S., U.K., and beyond. At Capital Strategic Solutions, she supports clients in developing strategic communications, crisis response frameworks, and meaningful community engagement initiatives.

CSS x PIO Toolkit: Communicating with Leadership & Officials
2026-06-10 12:00 - 13:00 | CT
Wednesday, June 10, 2026  at 12:00 PM EST
The hardest part of government comms isn’t the message — it’s getting leadership to understand why it matters. This live session covers how to manage up effectively, navigate elected officials with their own comms instincts, and position yourself as a strategic adviser rather than a task-taker. You’ll leave with a managing-up toolkit including briefing templates and scripts for common friction points.
Register Here

Meet Christine, Grab Your Lunch
Christine Townsend is an internationally recognized strategic communications expert with more than 30 years of experience across journalism, policing, and government communications. She specializes in crisis communication, media strategy, and community engagement, helping public sector organizations build trust and navigate complex, high-stakes situations. Christine is the founder and editor-in-chief of PIO Toolkit, a global platform supporting government communicators, and has trained agencies worldwide in effective public engagement strategies. Her career includes serving as Director of Communications for the City of London Police, where she led communications for major international events and critical incidents, and advising government and public safety organizations across the U.S., U.K., and beyond. At Capital Strategic Solutions, she supports clients in developing strategic communications, crisis response frameworks, and meaningful community engagement initiatives.

2026 IACLEA Annual Conference & Exposition
2026-06-25 - 2026-06-28 | Caribe Royale Orlando, 8101 World Center Dr, Orlando, FL, 32821, United States
2026 IACLEA (International Association of Campus Law Enforcement Administrators) Annual Conference & Exposition
CSS is pleased to join CaseGuard at the 2026 IACLEA Annual Conference & Exposition, the premier event for campus law enforcement and public safety professionals.
The conference, hosted by the International Association of Campus Law Enforcement Administrators, will feature general sessions with subject matter experts, more than 45 breakout sessions, hands-on demonstrations, an exposition showcasing the latest products and services, and valuable networking opportunities for campus public safety leaders.
Visit Us at Booth 113
Representatives from CaseGuard and Capital Strategic Solutions will be available at Booth 113 to discuss how agencies can modernize records, evidence, public records, and communications workflows.
Booth Representatives:

Tom Peine, CaseGuard
Nichol Figueiredo, Capital Strategic Solutions
Patti Grigas, Capital Strategic Solutions
Christine Townsend, Capital Strategic Solutions

About CSS + CaseGuard
Capital Strategic Solutions and CaseGuard help public safety and government agencies modernize records and evidence workflows.
CaseGuard provides AI-powered redaction, transcription, and translation solutions across video, audio, images, documents, and transcripts. The platform is optimized for body-worn camera footage, dashcam footage, investigative files, and public records requests, and supports agencies working to meet CJIS, FOIA, and state public records obligations.
CSS complements this technology with expertise in public safety, public administration, finance, procurement, grants, strategic communications, and Public Information Officer operations. CSS helps agencies secure, implement, and maximize critical technology investments while improving internal workflows and public-facing processes.
Together, CSS and CaseGuard help agencies reduce workload and risk, improve operational efficiency, and strengthen public trust.
